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【GENTLE REMINDER】

  • All orders to countries in EU region (containing at least one supplement) requires the recipient to possess the Sanitary License.
  • All orders to China mainland should not exceed 1,000 Chinese yuan in total value.
  • All orders to Indonesia requires the Indonesian tax ID number or NPWP (Nomor Pokok Wajib Pajak) for all import and export shipments.
  • All orders to Malaysia may only contain Rheuma-Salve items due to Malaysia customs’ restriction on import of health supplements.

For more information, please visit https://hstmedical.com/custom-restriction/

【REFUND AND RETURN】
As of 1st July 2023, we no longer accept requests for refund and return from overseas for the following reasons:

  1. Recipients’ refusal to pay custom duties, VAT and consumption tax imposed by their local customs.
  2. Recipients do not carry necessary documents, certificates and/or licenses as required by their local customs for import.

Click here to view more information for shipping within Singapore.
Click here to view more information for shipping outside Singapore.